FAQs
If you don't find the answer you are a looking for below then please feel free to call our team!What if I need to change my reservation?
You can modify your reservation through your Airbnb account, but changes depend on the host’s cancellation policy and availability.
How do I book a place?
Simply search for your desired location, select your travel dates, and browse available listings. Once you find a place you like, follow the prompts to complete your booking.
What is the cancellation policy?
Cancellation policies vary by listing. You can find the specific policy on the listing page, which can range from flexible to strict.
Are cleaning fees included in the price?
Cleaning fees may be added to the total price and are usually listed separately on the booking page.
How do I communicate with my host?
You can message your host directly through text message before and during your stay – (805) 391 – 0241
What should I do if I have a problem during my stay?
Contact your host directly to resolve any issues, we are happy to help!
Can I bring pets?
Pet policies vary by listing. Check the listing details or ask the host directly to confirm if pets are allowed.
How do I leave a review?
After your stay, you’ll receive an email prompting you to leave a review for your host, which you can do through the Website.
What is the Wi-Fi password?
The Wi-Fi passcode is in the binder located inside the house. You’ll find all the information you need about the home in that binder, which is usually found in the living room. If you have any other questions, feel free to message us!
What amenities are included?
All our houses come equipped with towels, soaps, makeup rags, and other toiletries to make your stay comfy!